Resource | Resource Notes | Contact Details | Top |
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AdviceNow self help guides |
Advicenow guides are easy-to-read and practical. They explain what you need to know, where you need to go, and what you need to do to solve your problem. |
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Age UK |
The country’s largest charity dedicated to helping everyone make the most of later life. |
0800 169 2081 Chelmsford Age UK 112 Springfield Rd, Chelmsford, CM2 6LF – 01245 346106 |
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Alcohol (and drug) addiction |
Open Road Helping families recover from the effects of drug and alcohol addiction. |
http://openroad.org.uk/ |
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Alzheimer’s Society |
Alzheimer’s Society National and local Dementia Helplines. |
National helpline: 0300 222 1122 Essex Office: 32 Wharf Road Chelmsford Essex CM2 6LU |
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British Association for Counselling & Psychotherapy |
BACP is the professional association for members of the counselling professions in the UK. We exist for one simple reason - counselling changes lives. |
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Care Home costs - how care assessment needs works |
How care needs assessment works / do I have to pay for care services? |
Money Advice Service - https://www.moneyadviceservice.org.uk/en/articles/how-a-local-authority-care-needs-assessment-works Essex County Council - https://www.essex.gov.uk/Health-Social-Care/Health-and-social-care-for-adults/charging-for-care-services/Pages/Do-I-have-to-pay-for-my-care-services.aspx |
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Care Homes – My Home Life Essex Community Association |
My Home Life Essex Community Association |
Refer self funded individuals for advice on residential homes – options relating to care. Information and advice on residential care from Independent Age: Care home professional access to information on My Home Life Essex: Information on Community Visitors and volunteering in care homes: |
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Carers – Community Agents Essex |
Network of agents and volunteers who support older people and informal carers to find and develop independent living solutions from within their local community. |
0800 977 5858 or 01376 574341 |
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Dementia UK |
Support for families facing dementia |
0800 888 6678 |
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Dial UK (Scope) |
Local disability information and advice |
0808 800 3333 |
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Drug and Alcohol addiction |
Open Road Helping families recover from the effects of drug and alcohol addiction. |
0844 499 1323 |
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Essex Coalition of Disabled People |
General organisation run by and for the disabled people providing a wide range of support, information, advice and guideline services. |
01245 392300 |
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Essex Guardians |
Offer a financial management service. Will take care of transactions if person no longer has capacity to do this. There is a cost of £640 to set up and then a further £600 per year if the person has > £16k or 3% of the total if a person has < £16k. Requires a local contact / neighbour to take care of daily spending money. |
01245 434033 |
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Families in Focus |
A charity providing holistic support to families of children with disabilities and special needs. |
01245 353575 |
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Farleigh Hospice – caring for life |
Bereavement service. All other referrals to Farleigh to go via GP. |
01245 457300 |
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Heads Up |
Heads Up (which in Essex is operated by Enable east) is a scheme that helps people with mental health issues into work. |
01206 228628 |
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Health in Mind |
Health in Mind offers a range of different options for supporting you including; Cognitive Behavioural Therapy (CBT), Guided Self-Help (GSH), counselling, workshops and courses. Your initial assessment will assist with identifying the most appropriate option for you. Self referral for mental health issues. |
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Healthwatch Essex |
Can help about:
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0300 500 1895 |
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Hearing Help |
Advice / support for various hearing aids and trial equipment loan. |
01245 496347 |
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Home Improvement Agency |
Home improvement and handyperson service providers are local organisations dedicated to helping older people, people with disabilities, and vulnerable people to live in safety and with dignity in their own homes. |
01277 844235 |
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Independent Age |
Offering regular friendly contact and a strong campaigning voice, Independent Age can provide you and your family with clear, free and impartial advice on the issues that matter: care and support, money and benefits, health and mobility. |
0800 319 6789 |
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Interact |
Dedicated to improving the emotional well-being and opportunities of young people and young adults with disabilities, primarily learning disabilities/difficulties and autism. |
01245 608201 |
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Living Well Essex |
The Living Well website aims to help Essex people take care of their health and well-being, manage health conditions, and find information about support and services in the local area. We also provide information on benefits and finances, staying safe, and tips on staying healthy and active. |
03457 430 430 or 01245 430 430 |
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Mencap |
"Our vision is a world where people with a learning disability are valued equally, listened to and included" For advice on a whole range of issues, social care, employment, housing, leisure, finances, personal support, support living services, wills and trusts and short breaks. |
0808 808 1111 |
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Mind |
Mental health charity |
0300 123 3393 |
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Mobility |
Meadows Shop Mobility Hire of mobility scooters and other aids to assist shopping in Chelmsford |
01245 615800 |
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NHS |
Patient Experience Team Confidential advice about how to use the NHS and how to complain.
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http://www.meht.nhs.uk/patients-and-visitors/patient-experience/ |
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NHS |
Patient Advice & Liaison Department |
01245 514130 |
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Open Road |
Helping families recover from the effects of drug and alcohol addiction. |
http://openroad.org.uk/ |
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Red Cross |
For temporary supply of equipment (walking aids / wheelchairs) – generally for 4 – 6 weeks then must return. Red Cross Hardship fund (June 2020) The Red Cross is administering a hardship fund which provides short term help for clients for up to a maximum of 3 months. After an initial misunderstanding over how to refer clients for help, we have now established that clients can contact the administrator, details provided by us, directly or with their consent we can pass their details on. Details of the fund are at https://hardshipfund.redcross.org.uk/ If you think this may be a suitable for a client, please see your supervisor. |
Home delivery service – 01279 428569 |
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Rethink |
Schizophrenia, bi-polar disorder, personality disorders |
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RICA |
Research Institute for Consumer Affairs Consumer research focussing specifically on issues of concern to disabled and older consumers. RICA was founded through Consumers Association, publishers of Which? but is now an independent charity. |
020 7427 2460 |
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RNIB - Royal National Institute for the Blind |
Supporting people with sight loss. |
0303 123 9999 Shortcode: *2 Pause 106 |
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Royal Association for Deaf People |
They have an outreach in the library on Thursdays and offer advice in welfare benefits, debt, immigration, housing, discrimination, employment, and family law. They also have connections with a deaf solicitor if a case needs further legal advice and the matter requires legal proceedings to be instigated. |
Voice phone – 0845 688 2525 |
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Samaritans |
116 123 (free) |
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Scope |
Scope is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else. |
0808 800 3333 |
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Unforgettable |
Providing a range of dementia products, services and advice to improve the lives of those affected by dementia, Alzheimer’s and memory loss. |
020 3322 9070 |
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Vulnerable Person Register |
Chelmsford City Council Emergency Planning. To speed up processes, evacuation etc. in the event of an emergency. |
01245 606921 |