Client Issue Abbreviations: BNF – Benefits, BSN – Business, CNS – Consumer, DBT – Debt, DSB – Disabilities / Health,
FML – Family, HSN – Housing, IMM – Immigration, LAW – Law, NON – No issue, OTH – Other, TAX – Tax, WRK – Work.
| Resource | Resource Notes | Contact Details | Issue | Top |
|---|---|---|---|---|
| ELF (Essential Living Fund) |
0300 7900124 |
BNF |
 |
|
| Employment Pack |
Information required for Pro Bono Employment appointment |
http://www.cab.rogw.net/wp-content/uploads/2017/09/Attwells_employment_pack.pdf |
8, 10, 12 |
|
| Energy Savings Trust |
Advice on heating and hot water and grants for boiler replacement for those on a low income. |
0300 123 1234 |
BNF |
|
| Entitled To |
Benefits calculator |
http://www.entitledto.co.uk/benefits-calculator/startcalc.aspx |
BNF |
|
| Environmental Health |
Pest control, street problems, contaminated land, air quality, dogs, noise and nuisance, food hygiene and water drainage. |
01245 606606 |
6 |
|
| Essex Advocacy |
Benefit referral (only for DLA or ESA issues and after checking with a supervisor). Offer independent, qualified advocacy support across a range of issues for residents of Essex. |
0300 34 35 736 |
BNF |
|
| Essex Coalition of Disabled People |
General organisation run by and for the disabled people providing a wide range of support, information, advice and guideline services. |
01245 392300 |
4 |
|
| Essex County Council |
0345 743 0430 |
10 |
|
|
| Essex Guardians |
Offer a financial management service. Will take care of transactions if person no longer has capacity to do this. There is a cost of £640 to set up and then a further £600 per year if the person has > £16k or 3% of the total if a person has < £16k. Requires a local contact / neighbour to take care of daily spending money. |
01245 434033 |
3, 4 |
|
| Essex Mediation |
A group of accredited mediators to help clients communicate effectively, discuss practical matters and reach agreement. |
01245 492200 |
5 |
|
| Essex Police |
Domestic abuse Dedicated domestic abuse (non emergency) number. |
0800 358 0351 |
5, 8, 10 |
|
| Essex Record Office |
Access to local records and archives |
03330 132 500 |
10 |
|
