Client Issue Abbreviations: BNF – Benefits, BSN – Business, CNS – Consumer, DBT – Debt, DSB – Disabilities / Health,
FML – Family, HSN – Housing, IMM – Immigration, LAW – Law, NON – No issue, OTH – Other, TAX – Tax, WRK – Work.
| Resource | Resource Notes | Contact Details | Issue | Top |
|---|---|---|---|---|
| Red Cross |
For temporary supply of equipment (walking aids / wheelchairs) – generally for 4 – 6 weeks then must return. Red Cross Hardship fund (June 2020) The Red Cross is administering a hardship fund which provides short term help for clients for up to a maximum of 3 months. After an initial misunderstanding over how to refer clients for help, we have now established that clients can contact the administrator, details provided by us, directly or with their consent we can pass their details on. Details of the fund are at https://hardshipfund.redcross.org.uk/ If you think this may be a suitable for a client, please see your supervisor. |
Home delivery service – 01279 428569 |
4 |
 |
| Refuge |
Domestic abuse for women and children. |
0808 2000 247 |
5, 6, 10 |
|
| Refugee Council |
Supporting refugees |
7 |
|
|
| Relate |
We’re the UK's largest provider of relationship support, and every year we help over a million people of all ages, backgrounds and sexual orientations to strengthen their relationships. |
0300 100 1234 Shortcode: *2 Pause 112 |
5 |
|
| Renew Counselling |
Renew offers a wide range of high-quality, affordable and effective counselling and therapy services for children, adults, couples and a school service. |
01245 359353 |
5 |
|
| Rethink |
Schizophrenia, bi-polar disorder, personality disorders |
4 |
|
|
| RICA |
Research Institute for Consumer Affairs Consumer research focussing specifically on issues of concern to disabled and older consumers. RICA was founded through Consumers Association, publishers of Which? but is now an independent charity. |
020 7427 2460 |
2, 4 |
|
| RNIB - Royal National Institute for the Blind |
Supporting people with sight loss. |
0303 123 9999 Shortcode: *2 Pause 106 |
4 |
|
| Royal Association for Deaf People |
They have an outreach in the library on Thursdays and offer advice in welfare benefits, debt, immigration, housing, discrimination, employment, and family law. They also have connections with a deaf solicitor if a case needs further legal advice and the matter requires legal proceedings to be instigated. |
Voice phone – 0845 688 2525 |
4 |
|
| Royal British Legion |
Support for the Armed Forces |
0808 802 8080 |
10 |
|
